We offer a 30 money back guarantee for all orders. If you wish to change or return your order, please contact us as soon as possible and we will happily resolve the issue. Please note all items returned due to change of mind or incorrect choice, must be at the purchasers expense. All items must be in it's original, new condition with tags still intact, otherwise the return will not be accepted. You can email us at: info@otexoutdoors.com.au

All items will be packaged and shipped within 24 hours. While it's difficult to predict all shipping times to all areas, please allow up to 7 days and with any luck they will be on your hands earlier than expected. International deliveries will vary. Please email us for a more details at info@otexoutdoors.com.au

Yes, we ship to most countries worldwide for a flat rate of A$25. For New Zealand, we have a shipping flat rate of A$10.

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

If you need to cancel or modify your order, please email us as soon as possible and we'll do our best to rectify the problem before it's sent. You can email us at: info@otexoutdoors.com.au